Terms of service

Montre Roroi Co., Ltd.(hereinafter referred to as "Montre Roroi") hereby establishes the following terms and conditions of use (hereinafter referred to as the "Terms and Conditions") for the use of the Internet shopping site operated by Montre Roroi (hereinafter referred to as the "Site").

In addition, if separate terms and conditions exist separately from these Terms and Conditions, the separate terms and conditions shall constitute a single set of terms and conditions together with these Terms and Conditions. To use the Site, you must agree to all of these Terms. In case of any conflict between these and the Individual Terms, the Individual Terms shall take precedence. For the rest, these Terms and the Individual Terms shall apply simultaneously.

Chapter 1 General Provisions

Article 1 Definitions

The following items shall set forth the definitions of terms used in these Terms and Conditions.

We: The operator of an online store established by using the Service.
Service: Mail order service provided by us through the Internet.
Purchaser: A person who applies for a product in accordance with the procedures set forth by us and upon understanding and accepting all of the terms and conditions of this Agreement and Privacy Policy.
User: A person who searches for, browses, or uses images, text, designs, logos, videos, programs, ideas, and other information (hereinafter referred to as "Content") provided by us through the Service upon understanding and accepting all of the terms and conditions of these Terms of Use and Privacy Policy.

Article 2 Application of these Terms of Use

These Terms of Use shall apply to the use of the Service provided by the Company via the Internet. Users shall be deemed to have accepted the Terms when they start using the Service.

Article 3 Modification of these Terms of Use

We may change these Terms and Conditions within the scope of the purpose of the Service when we deem it necessary. When a user or Purchaser uses the Service after the Terms of Use have been changed, the user or Purchaser shall be deemed to have agreed to the revised Terms of Use.

Chapter 2 Purchase of Products

Article 4 Purchase of Products

Users may use the Service to purchase products from us. When a user wishes to buy a product, the user shall apply for the product by the procedures separately stipulated by us. A purchase agreement for the relevant product is considered to have been concluded between the user and us when the user clicks the "Place Order" button after confirming the delivery address, order details, and other information entered and registered by the user and when an email confirming the order details is subsequently sent to the user by us.
Notwithstanding the provisions of the preceding paragraph, we may cancel or terminate the purchase agreement or take other appropriate measures in the event of fraudulent or inappropriate use of the Service. Users who are minors may only use the Service to purchase products with the prior consent of a qualified legal representative.

Article 5 Change of Registered Information

The Purchaser shall promptly notify us of any change in all or part of the name, address, or other information entered at the time of purchase or otherwise notified to us. In addition, even if a change is registered, transactions that have already been completed before the registration of the difference shall be conducted based on the information provided before the registration of the change.

Article 6 Payment Methods

The amount to be paid for a product shall be the total selling price of the product displayed on the Site, consumption tax, shipping, and handling charges. Payment for Products purchased through the Service shall be made only by credit card in the Buyer's name or by other payment methods determined by us. If payment is made by credit card, it shall be subject to the terms and conditions of a separate agreement between the Purchaser and the credit card company.
If any dispute arises between the Purchaser and the credit card company in connection with using a credit card, the Purchaser shall be responsible for resolving the conflict between the Purchaser and the credit card company. If a separate agreement (including, but not limited to, agreement to the terms and conditions pertaining to the payment method) is made between the Purchaser and the payment company that has the payment method specified in the Service and the payment company that has the payment method in question, the Purchaser shall be responsible for resolving the dispute between the Purchaser and the payment company.
In the case of a separate agreement (including, but not limited to, agreement to the terms and conditions of the payment method) between the Purchaser and the payment company that owns the payment method, the Purchaser shall follow the terms and conditions of the separate Agreement. If any dispute arises between the Buyer and the payment company concerning such means of payment, the Buyer and the payment company shall be responsible for resolving the conflict.

Article 7 Return of Goods

The Company shall handle the return of products from the Buyer per the "Special Conditions for Returns" in the [ Notation Concerning the Act on Specified Commercial Transactions ] posted on the Site.

Chapter 3 Handling of Personal Information

Article 8 Handling of Personal Information

We will handle personal information under our Privacy Policy, which we separately stipulate.

Chapter 4 Responsibilities in Use

Article 9 Prohibited Matters

When using the Service, the following acts are prohibited of users or purchasers.
Acts that cause or may cause annoyance, disadvantage, or damage to other users, third parties, or the Company.
Acts that infringe or may infringe copyrights, trademarks, patent rights, other intellectual property rights, portrait rights, personality rights, privacy rights, publicity rights, or other rights of third parties or the Company.
Acts that violate or may violate public order and morals or other laws and regulations.
Acts that use products purchased through this Service outside the scope of private use by the user or purchaser Acts of reproduction, sale, publication, distribution, or publication of products purchased through this Service by other users or through third parties other than other users.
Acts that interfere with the operation of the Service or other services provided by us.
Acts we reasonably deem acts inappropriate, such as damaging or destroying our credibility.
Any other acts that we deem inappropriate.

Chapter 5 Disclaimer

Article 10 Disclaimer

We shall not be liable for any damages incurred by a third party due to a user or Purchaser's violation of these Terms of Use. We do not guarantee completeness, accuracy, certainty, usefulness, or any other matters regarding the contents of the Service or information obtained by users or purchasers through the Service. In principle, we shall not be liable to users and purchasers for any damages arising from using this Service, and we shall not be obligated to compensate for such damages. However, if the disclaimer clause does not apply for reasons such as the contract based on these Terms and Conditions between us and the user or Purchaser falls under a consumer contract under Article 2, Paragraph 3 of the Consumer Contract Act (Act No. 61 of 2000), the provisions of these Terms and Conditions that entirely disclaim liability for us shall not apply.
In addition, if a contract under these Terms and Conditions constitutes a consumer contract and we are liable for damages based on default or tort, except in the case of willful misconduct or gross negligence on our part, we shall be responsible for damages up to the amount paid by the user or Purchaser to us under these Terms and Conditions during the past year retroactively from the date the damage occurred. We shall be liable for damages up to the amount paid by the user or Purchaser to us under these Terms and Conditions during the past one (1) year from the date of the damage.
If the Purchaser fails or refuses to receive the Products, is unable to receive the Products due to a prolonged absence or an unknown delivery address, or is otherwise unable to receive the Products for reasons attributable to the Purchaser, we shall be liable for damages up to the amount paid by the User or the Purchaser to us under these Terms and Conditions during the past one (1) year from the date of the occurrence of such damages, up to the amount paid by the User or the Purchaser under these Terms and Conditions.
We shall fulfill our obligation to deliver the goods by contacting the contact registered by the Buyer and bringing or delivering the goods to the delivery address specified at the time of purchase and shall be discharged from such obligation. If the Purchaser fails or refuses to receive the Goods, is unable to receive the Goods due to a prolonged absence, is unable to find the delivery address, or is otherwise unable to receive the Goods for any other reason, SBI shall be liable to the Purchaser for any loss or damage arising out of such failure or refusal by contacting the contact person registered by the Purchaser and bringing or delivering the Goods to the delivery address designated at the time of purchase. In such cases, the Purchaser shall fulfill its obligation to deliver the Products by contacting the contact registered by the Purchaser and bringing or delivering the Products to the delivery address designated at the time of purchase and shall be discharged from such obligation.

Chapter 6 Miscellaneous Provisions

Article 11 Copyright, Intellectual Property Rights

The contents provided through the Service shall belong exclusively to third parties with legitimate rights or us. If a problem arises between a user or purchaser and a third party in violation of the provisions of this Article, said user or Purchaser shall resolve the said problem at their responsibility and expense and shall not cause any damage, loss, or disadvantage to us.

Article 12 Governing Law

All applicable laws regarding this Agreement shall be the laws of Japan.

Article 13 Consultation and Court of Jurisdiction

If any matter is not stipulated in these Terms and Conditions or any question arises regarding the interpretation of these Terms and Conditions, we and the user or Purchaser shall promptly resolve the matter through consultation per the principle of faith and good faith. The parties agree in advance that the court having jurisdiction over our location shall be the exclusive court of first instance for all disputes related to these Terms and Conditions.

Enacted: March 1, 2024